Get the most up-to-date version of Port80's IIS server modules by downloading a software patch or doing a full uninstall/reinstall of the software. If you need directions on either process, please review our detailed instructions below:
If we can help with any part of the process or even help you to apply a patch or upgrade directly on your servers via remote desktop, please contact Port80 Software Support. Links to available Port80 Software patches are below:
Our patches are designed to upgrade minor installed versions (e.g. version 1.0 to version 1.1) for both trial and licensed installations of Port80 Software products. Given that IIS is a service, and a patch will update the related ISAPI filter in your Port80 tool running within that service, we recommend these instructions to successfully apply a patch: Steps to Patch All Port80 Software Products for Minor Version Upgrades
Restart IIS and then test your updated Port80 tool -- especially any of your settings that have been previously customized from their original defaults.
If InstallCheck reports a successful upgrade, but you are not seeing any of the expected functionality of your Port80 tool, try restarting the server again and retesting.
If you patch fails or you need to do a major version upgrade, please follow the full uninstall/reinstall steps below.
If you experience a bad installation, have licensed the product, and have worked with Port80 Software's support team to determine a reinstall may help to solve a poor installation, make sure to request a license transfer key from Port80 as well.
Close out your IIS manager, the MMC, and any open Port80 Software products' UI and Setting Managers.
Stop IIS on the command line with the command "net stop w3svc".
Find your Port80 tool here, go to the product home page, click the Try button on the right navigation, and follow the steps to download your new Port80 Software installer --then install new code on your IIS server. Make sure IIS is still stopped.
Restart IIS and then test your updated Port80 tool.
If InstallCheck reports a successful installation, but you are not seeing any of the expected functionality of your Port80 tool, try restarting the server again and retesting.
Apply your new or updated license key and activate the software.
Port80 Software 5252 Balboa Ave, Suite 707 San Diego, CA 92117 858.268.7960 tel | 858.268.7760 fax | 888.4PORT80 toll free info@port80software.com
