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| | Port80 Software FAQ General Frequently Asked Questions:
 Frequently Asked Questions about our products:
Who are you guys? Port80 Software develops Microsoft IIS server modules that provide value and needed HTTP functionality to businesses of all sizes, governments, NGOs, Fortune 500 companies, educational organizations, hosting service providers and Web-based software companies. Most of our team has been in Web development and software engineering for quite some time. Our names are Joe, Christie, Perry, Rob, Chris, Allan, Thomas, Mike, Glenn, and Rob -- and we even have special guest stars from time to time who lend out a hand. We're not a huge company, but we work very hard and have a serious passion for what we do. back to top What is Port80 Software all about? Anything about HTTP and IIS. Bringing some respect to IIS as a Web server. Making sure Apache Web server folks stop kicking sand in our faces. More seriously, we are all about developing software solutions for IIS Web server security, performance and user experience that are useful to developers, administrators and site stakeholders alike. back to top What does the name Port80 Software mean? Port80 is the default port number where a Web server listens for and responds to incoming HTTP requests. Our IIS server modules enhance security, performance and user experience by filtering or augmenting requests as they come into your Web server. Most likely, these requests are coming into your Web server via Port80. back to top What is an IIS server module? An IIS server module is software that resides on and directly interacts with Microsoft's Internet Information Services (IIS) Web server on Windows NT, 2000, XP, and 2003 systems to extend its functionality (similar to the relationship between ASP.NET components and ASP.NET). Our implementation usually is via ISAPI filters and extensions, though we also provide other software solutions. back to top Why would I use an IIS server module? The unique advantage of an IIS server module is the capability to act upon each request at any point in the request/response life cycle. There are a wide range of tasks involving security, performance, and user experience that can be best tackled at this level of a Web application. Why? For repetitive or global tasks involving HTTP requests, this is the most efficient place to get the job done. The wide use of standard Apache modules in the Linux/Unix world shows the benefits of using server modules to enhance Web server functionality. Port80 Software is now bringing that value to the Microsoft IIS space. While we are developing Windows-based software, the success of Apache modules has provided the inspiration for Port80's next generation IIS server modules. back to top Do your products support IIS 7 on the new Windows Server 2008? Not yet, but we are working on it. For now, please sign up for the hassle-free Port80 Software Beta Program to test the latest Port80 products -- and to get an alert when we release upgrades and new products that are compatible with IIS 7 on Windows Server 2008 in the future. back to top Do your products support x86-32 Bit and x86-64 Bit Windows operating systems? All Port80 Software products currently support x-86 or 32 Bit Windows operating systems. We are also working on x86-64 Bit versions of most Port80 Software tools to support 64 Bit on Windows Server 2003 running IIS 6 and also eventually on Windows Server 2008 running IIS 7. For now, please sign up for the hassle-free Port80 Software Beta Program to test the latest Port80 products -- and to get an alert when we release upgrades and new products that are compatible with x86-64 Bit operating systems in the future. back to top Where can I find detailed information on Port80 Software's trials, pricing, activation, etc.? The Port80 Software Evaluation and Licensing Guide is the most comprehensive overview of how we do business at Port80. Please let us know if we can clarify anything, big or small. back to top What is your evaluation policy? Our software products are available for a free 30-day trial evaluation with technical support (learn more on Port80 trial software). Port80 Software is a growing company, and we stand behind our products 100%. Given the nature of Web server utilities, various environments and third party applications may cause new and unforeseen conflicts. Therefore, Port80 pledges to work with you to ensure our products run in all testing and production environments -- if you work with us, we will work with you to make your IIS Web server safer, faster and friendlier. back to top What is your support policy? We always provide free technical support before and after you buy a Port80 Software product. If you have a question on Web servers, Microsoft IIS or any of our products, let us know, and we will provide world-class support. back to top What is your upgrade policy? The following policies apply to all Port80 Software software products, including the w3compiler. Minor version upgrades for compatibility and bug fixes will always be freely available. Major version upgrades represent leaps in the product technology (with new features and benefits) and will always be more than worth the nominal cost of a major version upgrade. Please note: for major version upgrades, you will have to reinstall the new version and use a new or updated license key to activate the software. Minor version upgrades are always free (e.g. version 1.0 to version 1.1), and patches are available for download anytime. Major version upgrades will cost 35% of the current software price (e.g. version 1.3 to version 2.0). Please contact Port80 Software Sales to get a quote on a major version upgrade. For information on LinkDeny IP address database upgrades, please review the documentation for more information on options, pricing, and deployment. back to top Are there site licenses or bundle options for your products? Yes. We will provide great discounts on volume orders and offer Site License Packs as well. Just fill out this form to get a quote today. back to top Do your products handle heavy site traffic? Yes. We have thoroughly tested our filters against load and stress. We have found them to be free of memory leaks and very stable. We have also tested them with other popular products, especially application servers. However, there is no substitute for trying them out yourself. back to top Do you plan on doing a product to solve problem "x" in the near future? How about custom development projects? While we can't reveal all our upcoming products, we can tell you that we focus on performance, security and user experience, first and foremost. Furthermore, our corporate goals are to provide more Apache equivalent functions on IIS, so URL rewriting, speed enhancements via HTTP encoding, compression, data hiding, content negotiation, and security improvements are either being addressed or will be shortly. Beyond that, we have a few extra projects in the works, so you'll have to stay tuned. If you have any product or feature requests, just let us know. If you have a specific custom development project for Microsoft IIS or HTTP in general, consult our IIS Mechanics division to get a Port80 development team working for your organization. back to top | | |
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