Submit a Support Request for Help

Submit a Support Request to Port80 Software

Port80 Software is committed to answering any questions and resolving any issues you may have with our products. Please use the form below to let us know how we can assist you (use alternate form for w3compiler support).

Submit a request for Port80 technical support by completing the following form:

First Name:

Last Name:

Preferred Mode of Contact:

E-mail Phone *

E-mail Address:

Phone Number:

Company:

For which product do you need support:

Product version:

Do you own one or more product licenses?:

Yes No *

How many product licenses do you own?:

About Your Trial:

Is the product instance for which you require support installed on a publicly-accessible Web server?:

Public Domain / IP:

Which OS and Web server:

Web Server Patch Level:
(select highest)

Application Servers /
Scripting Environments:

(Click all that apply)

ASP		Tomcat	*
ASP.NET		WebSphere
ColdFusion	Other:
PHP
Perl		None or Don't Know

Other ISAPI Products installed:

CacheRight		URLSpellCheck	*
CustomError		ZipEnable
httpZip		ISAPI Rewrite
LinkDeny	Other:
PageXchanger		None or Don't Know
ServerDefender AI
ServerMask

Nature of the problem:

	Product Product failed to install or installed with errors	*
	Product Product user interface crashes or hangs
	Product Product user interface not working as expected
	Web server crashes (inetinfo.exe exception, worker process failure)
	Web server consumes too much memory
	Web server hangs, becomes non-responsive, or slows down significantly
	Web server responsive, but sites/pages breaking, not served correctly
	Web server stable but Product not functioning as expected
	Product Licensing or activation issues
	Product Upgrade request or issues
	Request a trial period extension
	Request an assisted evaluation
	Informational: How do I configure Product?
	Informational: Other

Comments:

* required fields

Port80 Software
5252 Balboa Ave, Suite 707 San Diego, CA 92117
858.268.7960 tel | 858.268.7760 fax | 888.4PORT80 toll free
info@port80software.com